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In a recent New York Times article compiling consumer dispute resolution tips submitted by readers, a frequent suggestion was to simply ask, “What would you do if you were in my situation?”  The contributors reported this typically led to the sharing of helpful information about how to get the desired result.

In his New York Times business blog, Paul Downs tells about concluding a deal with a foreign client. This excerpt caught my eye:

“I finally figured out that the only way to stop them from asking for more was to flat out refuse any more concessions, with vigor. Head up, eyes blazing, arms waving, high volume: “No more!” Otherwise they keep coming. But it got them a very good deal in the end.”

Hertz Global Holdings Inc. recently announced its plans to buy Dollar Thrifty for $1.2 billion, about $41 per share.  Almost immediately, the standards dance began in the negotiation between Hertz and Dollar’s shareholders, which must approve the deal.

In his Harvard Business Review blog entry, How to Size Up a Negotiation, venture capitalist Anthony Tjan states that negotiators should “quantify the value of each negotiation point and of the negotiation in its entirety.”