Improve Your Negotiations With The 5 Golden Rules.   LEARN THEM

What should you do if your counterpart asks you a tough question about strategically important information you don’t want to share, like what’s your bottom line or authority?  I would never recommend lying – it’s morally wrong and you will be far less effective if you are caught and your credibility takes a hit.  Instead, try these blocking techniques to protect your strategic information and your credibility:

1.  Change the subject and/or delay answering;

2.  Answer a different question;

3.  Respond with your own question;

4.  Discount the question’s relevance, or ask for clarification;

5.  Answer a specific question by focusing on the general, or vice versa; and

6.  Refuse to answer due to policy, tradition, lack of authority, etc.

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