Here is my annual list of lessons learned and links to the columns that more extensively address these strategies. Don’t forget to implement these in 2026! How you communicate and the tone of your voice – your pitch, inflection, pace, volume, emphasis and general...
Like millions of others, I have been amazed at the resources and power that Artificial Intelligence (AI) has brought to everyone in so many fields. And while some legitimately feel threatened by this ongoing revolutionary change (and which I partially address in my...
He rejected our tip. I was shocked. I’ve never had a tip returned. He had carried several pieces of our heavy luggage up four narrow flights of stairs to his Airbnb, so he deserved it. But he gave it back. Why? He said he was already fairly compensated just by our...
I was surprised when this agent said he was not interested in listing my mom’s condo after he learned I was meeting other agents. He said he was pretty busy and the condo’s value – and his commission based on it – was just not worth his time. I told him I understood....
I recently interviewed several real estate agents in person to determine the best fit to help sell my mom’s condo. Since negotiation comprises one of real estate agents’ core competencies and our agent would be our front-line negotiator with buyers and their agents, I...
We had a round table growing up where the six of us sat for family dinners. Four kids plus our parents. And I remember discussing this years ago with my parents, who said they liked the round table as it created an environment in which each of us felt that we could be...
I recently had knee replacement surgery, and the post-surgery rehabilitation phase has been challenging. Everything went well surgery-wise, but the rehab – to be successful long-term – has required a surprising level of perseverance, dedication, discipline, and...
“It’s your tone,” my wife said to me after I apologized. What did she mean? She didn’t feel like I meant it when I said it. “Ugh,” I thought to myself. I did mean it, but it doesn’t really help much if she doesn’t believe it. What’s the problem here? We’ve all...
I am not a huge fan of Disneyland and Disneyworld. My wife and kids love them, but I hate long lines and just don’t love rollercoasters and its other rides (largely because I don’t feel great after and it takes me a while to recover). But I do admire how Disney runs...
