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The Power of Tribal Unity

The Power of Tribal Unity

I met my wife over 20 years ago when one of my former law students introduced us. When I learned she grew up in Wisconsin, I immediately felt a connection. After all, I grew up in Minnesota and sensed a “Midwestern” thing going on. She felt it, too. This feeling was...
How to Change People’s Minds With Good Ideas

How to Change People’s Minds With Good Ideas

I recently attended a conference where an expert started his presentation with a photo of a toilet up on the big screen. What?!? Of course, it grabbed our attention. But it also made a serious point, as the speaker – Chris Graham – noted in “the part about toilets”...
Will AI Replace Human Negotiators?

Will AI Replace Human Negotiators?

Years ago, I negotiated a business partnership involving my then negotiation planning and management software company, which helped individuals negotiate strategically based on the experts’ research. While that partnership did not succeed to the level we had...
When To Negotiate In Person: An Update

When To Negotiate In Person: An Update

I wrote a column in 2011 entitled “In Person Talks Often Best Option” for The Arizona Republic. Given the timeliness of this subject as many CFOs and others contemplate the money saved with employees Zooming from home and staying away from airports, I thought I would...

Knowing Your Opponent Critical in Solving Disputes

In 1979, U.S. Sen. Joe Biden of Delaware was heading to Moscow when the Senate leadership asked him to meet with Soviet Foreign Minister Andrei Gromyko and negotiate an amendment to the SALT II arms-control treaty. Biden was told the Senate would not ratify the treaty...
Dealing With the Irrational, Real or Posed, Is Tough

Dealing With the Irrational, Real or Posed, Is Tough

A successful businesswoman once asked me to negotiate for her in buying out her partner’s interest in a piece of property. The negotiation, as sometimes occurs in partnership disputes gone bad, was ugly. Unfortunately, their relationship was poor. In fact, at one...

Personal Styles Can Make or Break a Negotiation

You know the type: super-competitive, hard-nosed risk-takers always out to “win.” You also know the opposite type: conflict avoiders. They dislike any conflict, especially the interpersonal kind. And they value peace and quiet above most everything. How we naturally...