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Real Estate Agent Interview Lessons (Part One)

Real Estate Agent Interview Lessons (Part One)

I recently interviewed several real estate agents in person to determine the best fit to help sell my mom’s condo. Since negotiation comprises one of real estate agents’ core competencies and our agent would be our front-line negotiator with buyers and their agents, I...
Where to Sit

Where to Sit

We had a round table growing up where the six of us sat for family dinners. Four kids plus our parents. And I remember discussing this years ago with my parents, who said they liked the round table as it created an environment in which each of us felt that we could be...
Rehab and Negotiations – Surprising Commonalities

Rehab and Negotiations – Surprising Commonalities

I recently had knee replacement surgery, and the post-surgery rehabilitation phase has been challenging. Everything went well surgery-wise, but the rehab – to be successful long-term – has required a surprising level of perseverance, dedication, discipline, and...
Tone Matters in Negotiations – A Lot

Tone Matters in Negotiations – A Lot

“It’s your tone,” my wife said to me after I apologized. What did she mean? She didn’t feel like I meant it when I said it. “Ugh,” I thought to myself. I did mean it, but it doesn’t really help much if she doesn’t believe it. What’s the problem here? We’ve all...
Disney CEO’s Negotiation Lessons (Part Two)

Disney CEO’s Negotiation Lessons (Part Two)

I am not a huge fan of Disneyland and Disneyworld. My wife and kids love them, but I hate long lines and just don’t love rollercoasters and its other rides (largely because I don’t feel great after and it takes me a while to recover). But I do admire how Disney runs...
Disney CEO’s Negotiation Lessons (Part One)

Disney CEO’s Negotiation Lessons (Part One)

Shortly after being named Disney’s CEO, Bob Iger negotiated peace with then disgruntled and former board member Roy Disney (Walt’s nephew). Roy had just sued Disney over Iger’s selection and it easily could have derailed Iger’s effort to lead Disney in a bold new...
How to Negotiate with Friends

How to Negotiate with Friends

The personal threats, vitriol and escalatory social media tantrums flying between former bromance buddies Elon Musk and Donald Trump last week – and their apparent truce this week – got me thinking about how friends should effectively communicate and negotiate with...
Tennis Superstar Jimmy Connors’ Negotiation Lessons

Tennis Superstar Jimmy Connors’ Negotiation Lessons

I recently finished tennis superstar Jimmy Connors’ autobiography The Outsider and it contained some great lessons applicable to negotiations (and life). Connors, who won 8 Grand Slam singles titles and was ranked #1 in the world for 268 weeks – 5th most of any...
Increasing Creativity in Negotiations

Increasing Creativity in Negotiations

I’ve always enjoyed escaping into the fantasy worlds of novels and series like The Lord of the Rings, Game of Thrones, Harry Potter, and the list goes on. And I always think as I read them – where do these authors come up with these wild ideas. Different kinds of...