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The Benefits of Giving the Benefit of the Doubt

The Benefits of Giving the Benefit of the Doubt

I sat down with our general contractor and went through our house remodel agreement term by term to ensure he understood everything. It was a balanced agreement given our relationship. He had completed several smaller projects for us previously but those were...
History of Mel Brooks’ Negotiations, Part 3

History of Mel Brooks’ Negotiations, Part 3

I apologize to anyone who doesn’t like Mel Brooks (is this even possible?) – but I found his negotiation stories irresistible. And we can all learn invaluable lessons from them. So here are 3 more in Part 3, the final chapter (I promise). For those who missed Part 1...
History of Mel Brooks’ Negotiations, Part 2

History of Mel Brooks’ Negotiations, Part 2

I know Mel Brooks did not make a History of the World, Part 2 – but I found too many great stories illustrating negotiation lessons to leave his own history of negotiations at Part 1. So here are three more from his autobiography All About Me! My Remarkable Life in...
History of Mel Brooks’ Negotiations, Part 1

History of Mel Brooks’ Negotiations, Part 1

Blazing Saddles. Young Frankenstein. The Producers. History of the World, Part 1. Spaceballs. High Anxiety. Mel Brooks created some of the world’s funniest movies, including several of my all-time favorites. But I never associated him or his movies with negotiation....
The 30-Minute Strategic Negotiation Plan

The 30-Minute Strategic Negotiation Plan

“I only have about 30 minutes to strategically plan for this negotiation. And I know I should spend more time planning, but I have a ton going on right now. What should I do?” I get this question a lot. We are all busy and time-pressed. Given this, here is my...
Hypotheticals Help with Aggressive Negotiators

Hypotheticals Help with Aggressive Negotiators

“How can we more effectively negotiate with these aggressive lawyers on the other side? They argue over every issue. I generally know how to deal with them, but is there a specific move or tactic you would recommend?” This question, posed by a potential client this...
A.I. Increases Impact of Negotiation Skills

A.I. Increases Impact of Negotiation Skills

Does success at your job require top-notch negotiation skills? Are you in sales, purchasing/procurement, business development or customer service? Are you a lawyer, business consultant, executive, investment banker, or private equity partner? Does your job require you...
Effective responses to intimidation tactics

Effective responses to intimidation tactics

He swore at me in front of my client. I was really surprised. I was a young lawyer at the time, and he was the opposing counsel and managing partner of a prominent law firm. I had requested documents that his associate had promised, and that my client had flown in to...
Lessons from Japan

Lessons from Japan

We just returned from a family trip to Japan, and I couldn’t help but consider some of the culturally different negotiation approaches – and the lessons we can learn from them. Here are three. Of course, these are broad and general tendencies. And exceptions abound,...